Privacy Policy

U.S. Information Search, Inc. Privacy Policy

Privacy Information

U.S. Information Search (USINFO) is a Consumer Reporting Agency (CRA) that prepares Consumer Reports for authorized employers under the provisions of the federal Fair Credit Reporting Act (FCRA). The USINFO Privacy policy is very simple: USINFO only collects applicant data pursuant to written Authorization and Disclosure under the FCRA and only disseminates consumer reports to employers as directed in the written authorization. In other words, data is only collected and distributed at the direction and authorization of consumers. The data is maintained in a secured site. USINFO maintains strict policies and procedures in all aspects of its operation to protect the privacy of consumers.

NOTE: USINFO does NOT send U. S. applicant information outside of the U.S. for processing. Once data leaves the U.S., the data is beyond the reach of U.S. privacy laws and there are no meaningful privacy protections. USINFO believes that firms that send data outside the U.S. put applicants and employers at great risk, for no other reason than to make a little more money. In some countries, it is a well known fact that U.S. identities are stolen and used for identity theft. As a practical matter, someone in the U.S. has no ability to hire a lawyer in a foreign country to pursue legal action or contact a foreign police authority to get any action taken. The only exception is where USINFO is asked to perform an international verification and the information resides outside of the U.S. Even in that situation, USINFO goes to great length to protect applicant data by going directly to the school or employer. If it is necessary to have a researcher do research in a foreign country, USINFO only releases the minimum information absolutely necessary.

USINFO strongly advises all employers to ask a screening firm if they send data outside of the U.S. and to seriously consider the dangers to their hiring processes and to their applicants.

  • This web site collects personally identifiable information online from individuals in the following ways: a.) A potential customer has the opportunity to e-mail this site in order to obtain information about our services. Any information given to this site is completely in the control of the third party who chooses to do so. b.) A person may choose to sign-up for a newsletter that explicitly requires opt-in. Each newsletter provides the ability of a person to opt-out very easily by hitting a button at the bottom of each newsletter.
  • This site does not engage in any passive information techniques.
  • No information provided to this site through e-mail or any other method is ever released, utilized or shared with anyone else, including, but not limited to, third parties or affiliates.
  • The USINFO online system is a separate web site that is only available to USINFO customers and is utilized as a means for USINFO to receive orders from authorized employers and to transmit information to and from authorized users. However, all such usage is strictly between USINFO and business entities whose legitimate need for the information and permissible purpose has been verified pursuant to section 607(a) of the FCRA which states: (a)
    Identity and purposes of credit users. Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 605 [§ 1681c] and to limit the furnishing of consumer reports to the purposes listed under section 604 [§ 1681b] of this title. These procedures shall require that prospective users of the information identify themselves, certify the purposes for which the information is sought, and certify that the information will be used for no other purpose. Every consumer reporting agency shall make a reasonable effort to verify the identity of a new prospective user and the uses certified by such prospective user prior to furnishing such user a consumer report. No consumer reporting agency may furnish a consumer report to any person if it has reasonable grounds for believing that the consumer report will not be used for a purpose listed in section 604.
  • All data on the USINFO system is protected by secure access, ensuring “for-your-eyes-only” data exchange. Viewing of information is restricted to the users and customers that should have it with state of the art security, including 128-bit SSL encryption and strong password protection.

Physical security of servers is state of the art and has undergone state of the art auditing by third parties. The Privacy and Integrity of all information is fully protected. All employees who have access to any information from this site have signed privacy agreements and are regularly trained in privacy practices and procedures.

USINFO maintains a Written Information Security Policy (WISP). In the event of a data breach, USINFO acts in conformity with appropriate data breach laws.

  • Information is retained pursuant to the FCRA for a minimum of six (6) years. The method for a consumer to opt-out of USINFO obtaining information is to not consent to a pre-employment background screening with a prospective or current employer. Once a consumer has consented to such a screening, USINFO must retain information on file for US residents for the six (6) year period.
  • Any consumer may exercise their right to inspect any data about them and to object to any data pursuant to the FCRA and applicable state law. See “A Summary of Your Rights Under the Fair Credit Reporting Act” (Spanish Version) prepared by the Consumer Financial Protection Bureau (CFPB). Also, learn about your right to request a copy of your data on the FACT Act Compliance page.
  • Any questions or concerns about Privacy should be directed to USINFO will make all reasonable efforts to address a consumer’s concerns. If the matter cannot be resolved by USINFO, then a consumer has additional rights. See “A Summary of Your Rights Under the Fair Credit Reporting Act”(Spanish Version).
  • Upon request, a consumer may also obtain a copy of this USINFO Privacy Policy privacy statement or ask questions by mail by sending a request to: Chief Information Security Officer, U.S. Information Search, 15 North Mill Street, Nyack, NY 10960.
  • In the event USINFO destroys any information provided by employers, applicants, or third parties during the course of its work the destruction is accomplished in accordance with the approved document disposal rules formulated by the Federal Trade
    Commission (FTC). For more information, read the FTC Guidance ‘Disposing of Consumer Report Information? Rule Tells How.’
  • USINFO reserves the right to modify or change its privacy policy. All such changes will be posted on this page.

Personal Information Disclosure: United States or Overseas

(USINFO) opposes the “offshoring” of Personally Identifiable Information (PII) of consumers – such as names, dates of birth, and Social Security numbers (SSNs) – sent overseas outside of the United States and its territories and beyond the protection of U.S. Privacy laws. USINFO’s mission is to protect the PII of consumers, which is best done by keeping all such information in the United States.

USINFO does not transmit, share, or transfer personal and identifiable information outside the United States or its territories for the purposes of processing or preparing consumer reports. The sole exception occurs where there is a request for an international background checks and the information needed for the report is located outside of the US or its territories. Even in that situation, USINFO does not transfer personal information unless absolutely required and would only transfer the minimum information needed to prepare the report.

How Consumers Dispute Information in a Consumer Report

If consumers are the subject of a consumer report prepared by U.S. Information Search (USINFO) and finds incorrect or incomplete information, they have the right under federal law to dispute it. Consumers may contact USINFO by calling 800-596-4327 and asking to speak with a Dispute Resolution Specialist. For more information, email –