Effective Date : April 23, 2018
US Information Search reserves the right to change this Policy at any time. Please check this page periodically for changes. Your continued use of the Services following the posting of changes to this Policy will mean you accept those changes.
Information Provided Directly to Us
We may collect information you provide directly through the Services. For example, we may collect your name, email address, or other contact information when you access certain USINFO content available through our Services including but not limited to Contact Forms, webinars, or other materials. US Information Search also collects information from you when you fill out any form in the Services such as when you submit questions or comments.
If you want to use the Services to screen applicants (“Customers”), US Information Search may collect the following information (collectively, the “Customer Information”), including, but not limited to:
If you are an applicant who will be the subject of a screening or background check (“Applicants”), US Information Search may collect the following information (collectively, the “Background Check Information”), including, but not limited to:
Automatically Collected Information
Technical Information also includes “Cookies,” which are small text files containing a string of alphanumeric characters that are downloaded by your web browser when you visit a website. Like many online services, we may use both session cookies and persistent cookies when you access and use the Services. Cookies are used to remember your user account information and your preferences, to customize the Services for you and to assist us in measuring and analyzing utilization of the Services.
USINFO uses the information it maintains about you (including information you provide, Customer Information, Background Check Information, and Technical Information):
US Information Search uses Background Check Information as reasonably necessary to:
We may use Customer Information to:
We may use Customer Information and Technical Information to:
We may share the information we collect from and maintain about you as follows:
Applicants should promptly update their contact information if it changes or is inaccurate. Applicants may review, access, and change certain account information such as email address, phone number and mailing address via the applicant portal on the Services. Requests to change certain other information, such as Social Security Information, may require verification before the change is accepted. Applicants can request deletion of certain information in USINFO’s control by contacting US Information Search as set forth at the end of this Policy. Applicants can dispute background check reports through the applicant portal, which is accessible through the Services.
Once a Customer, such as an employer, has received a background check report, US Information Search does not control the Customer’s retention of such information.
Yes. The Services are offered through US Information Search’s website and mobile site. To obtain Services from us, you must create an online account and (1) be able to access Services on a computer or other device that is capable of accessing the Internet, (2) have an active email account, and (3) consent to our use of our website, app, or email to provide you any written information that we may be required to send you in connection with the Services, your account, and/or background checks and reports.
Your Consent to Electronic Disclosures
By creating an account and/or authorizing a background check, you acknowledge and agree:
Scope of Communications to Be Provided in Electronic Form
Your consent to receive electronic communications and transactions includes, but is not limited to, all legal and regulatory notices or disclosures and communications associated with your account, the Services, your request for a background check, and any product or service we agree to provide you (each, a “Communication”).
Method of Providing Communications to You in Electronic Form
All Communications that we provide to you in electronic form will be provided either (1) via email, telephone or text, (2) by making it available online and accessible via your account portal, or (3) by requesting you download a PDF file containing the Communication.
How to Update Your Records
It is your responsibility to provide us with true, accurate and complete email address, contact, and other information related to your account, and to maintain and update promptly any changes in this information. You can update information (such as your email address) through your account portal. If you give us an incorrect email address or fail to update or correct your email address, an electronic Communication will be deemed provided to you if we use the email address in our records for the electronic Communication.
In order to use the Services and to view and retain a copy of this Policy and certain Communications, you understand that you must have a computer or device equipped with at least: a browser with 128-bit encryption, a current version of a software that can open and display PDF files (e.g., Adobe), and either a printer or other electronic storage device.
Retaining Copies of the Communications
To retain a copy of any Communication we provide electronically, please reach out to firstname.lastname@example.org. A service representive can assist you in downloading an electronic copy to your computer or a storage device (such as a disk or USB storage device), requesting a copy by email, or print copies on a printer attached to your computer. You will not be charged for a downloaded or emailed copy.
No. The Services may contain links to third-party websites, but this Policy does not apply to information that you may provide to or that may be collected by such third parties. We encourage you to review such third parties’ privacy policies and terms and conditions before engaging with such third parties.
US Information Search maintains safeguards to help protect the security of information we maintain about you. We may use encryption, passwords, and physical security measures to help protect your information against unauthorized access and disclosure. However, no security measures are 100% effective and we cannot guarantee your information will not be collected, disclosed and/or used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. US Information Search is not responsible for the unauthorized use of your information nor for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized password activity. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING, OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR INFORMATION OR TECHNICAL INFORMATION.
US Information search uses servers located in the United States. US Information Search may also use partners or affiliates located in other countries besides the US to store and process your information. By using the Services, you consent to the transfer of information outside of your country, even if your country has more rigorous data protection standards. For more information regarding Security Standards and security network specifications and security, please reach out to US Information Search’s headquarters, details listed below
You must be 18 years of age or older to use the Services. If you are a parent or guardian and believe that your child under the age of 13 has provided personally identifiable information to us through the Services, please contact us at the contact information listed below. If we discover that an individual under 13 has provided us with personal information, we will take steps to delete the account and any such personally identifiable information to the extent required by applicable law.
If you have any questions about this Policy, please contact us at email@example.com or at:
US Information Search, Inc.
Attn: Privacy Questions
615 S College Street, 9th Floor
Charlotte, North Carolina, 28278 USA